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Questions, feedback, or need help? We reply within a day.
Guides for setup, features, and troubleshooting. Most questions are answered here.
Open Help CenterExplore API references, integration examples, and detailed feature documentation to build on top of ExplainThisCode.
View DocsHow do I get started with ExplainThisCode?
Create a free account, paste any code snippet into the editor, and choose your explanation style. Our AI generates a clear, personalized breakdown in seconds. No credit card required.
Which programming languages are supported?
ExplainThisCode supports all major languages including Python, JavaScript, TypeScript, Java, Go, Rust, C++, Ruby, and many more. The AI automatically detects the language and adjusts its explanation accordingly.
Can I use ExplainThisCode with my team?
Yes. Our Team plan includes shared explanation history, collaborative annotations, and centralized billing. Visit the pricing page to compare plans and find the right fit for your organization.
How do I contact support directly?
Email us at support@explainthiscode.ai for billing questions, account issues, or anything not covered in the Help Center. We typically respond within one business day.
Is my data private and secure?
Absolutely. Every snippet you submit is encrypted in transit and at rest. We never store your source beyond the active session unless you explicitly save it to your history. Our infrastructure runs on SOC 2-compliant providers, and we conduct regular third-party security audits to keep your intellectual property safe.
Can I integrate ExplainThisCode into my workflow?
Yes — we offer a REST API that lets you request explanations programmatically. Many teams pipe it into pull-request reviews, onboarding scripts, or internal documentation generators. Check the API documentation for authentication details, rate limits, and response formats.
What if the AI explanation seems incorrect?
AI-generated content can occasionally miss nuance, especially with highly domain-specific logic. If something looks off, click the feedback button on any explanation to flag it. Our team reviews flagged responses weekly and uses that input to improve accuracy for everyone.
We aim to respond as quickly as possible, though timing depends on the type of inquiry and current volume.
General Questions
Within 1 business day
Billing & Account
Within 4–8 hours
Critical Issues
Under 2 hours during business hours
Business hours are Monday through Friday, 9 AM – 6 PM ET. Messages received outside these windows are addressed first thing the next business morning.
Beyond direct support, we maintain a growing library of learning materials and a community where developers share tips, feature requests, and creative use-cases.